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Title: Ultimate Question 2.0 : How Net Promoter Companies Thrive in a Customer-Driven World
Author: Reichheld, Fred
Call No: 658.812 REI
Publisher: Harvard Business School Press , , 2011 Detail

Title: Reinventors fieldbook : tools for transforming your government
Author: Osborne, David; Plastrik, Peter
Call No: 352.3 OSB
Publisher: Jossey Bass Publications , 350 Sansome Street, San Francisco, California,California,United States , 2000 Detail

Title: Let's close a deal : turn contacts into paying customers for your company product service or cause
Author: Clifford, Christine
Call No: 658.85 CLI
Publisher: WILEY , UK , 2013 Detail

Title: Selling in a new market space : getting customers to buy your innovative and disruptive products
Author: Burns, Brian G
Call No: 658.85 BUR
Publisher: McGraw-Hill , NY 10121-2298,New York,United States , 2010 Detail

Title: Customer Relationship Management
Author: Jon Anton
Call No: 658.812 ANT
Publisher: Pearson , UK , 2013 Detail

Title: Customer Relationship Management: Concepts and Cases
Author: Rai, Alok Kumar
Call No: 658.812 RAI
Publisher: PHI Learning Private Limited , New Delhi , 2013 Detail

Title: Sales chaos : using agility selling to think and sell differently
Author: Ohai, Tim; Lambert, Brian
Call No: 658.85 OHA
Publisher: John Wiley & Sons Ltd , USA , 2011 Detail

Title: Selling managing customer relationships
Author: Rix, Peter
Call No: 658.85 RIX
Publisher: McGraw-Hill , NY 10121-2298,New York,United States , 2006 Detail

Title: Outside-In Corporation
Author: Bund, Barbara E
Call No: 658.812 BUN
Publisher: McGraw-Hill , NY 10121-2298,New York,United States , 2006 Detail

Title: Let's close a deal : turn contacts into paying customers for your company product service or cause (President of Pakistan Corner)
Author: Clifford, Christine
Call No: 658.85 CLI
Publisher: WILEY , UK , 2013 Detail

Title: Human sigma : managing the employee-customer encounter (President of Pakistan Corner)
Author: Fleming, John Howland
Call No: 658.812 FLE
Publisher: Gallup Press , New York , 2007 Detail
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