|
|
245: $a
|
Assessing Service Quality
|
|
245: $b
|
Satisfying the Expectations of Library Customers
|
|
100: $a |
|
|
082: $a |
025.5 HER |
|
650: $a |
|
|
020: $a |
0-8389-3489-7 |
|
440: $v |
|
|
250: $b |
American University of Beirut |
|
250: $c |
1998 |
|
250: $a |
1st
|
|
300: $a |
243
|
|
020: $c |
Not Available
|
|
041: $a |
English
|
|
Available |
Yes, Accessions:[ 36366 ] |
|
246: |
|
|
246: # |
Library Customers; Library Mirror; Service Quality; Compliment Management; Complaint Management; Customer-Related Indicators |
|