| Title |
Assessing Service Quality |
| Sub Title |
Satisfying the Expectations of Library Customers |
| Author(s) |
|
| Call No |
025.5 HER |
| Subject(s) |
|
| ISBN |
0-8389-3489-7 |
| Volume |
|
| Publisher Name |
American University of Beirut |
| Publishing Year |
1998 |
| Edition |
1st |
| Pages |
243 |
| Price |
Not Available |
| Text Language |
English |
| Available |
Yes, Accessions:[ 36366 ] |
| Description |
|
| Keywords |
Library Customers; Library Mirror; Service Quality; Compliment Management; Complaint Management; Customer-Related Indicators |